SnapCost — Support

Questions, ideas or something not working? We answer fast.

Frequently asked questions

The scanner didn't read my receipt correctly

Try a sharper photo with the receipt filling the frame, starting from the top. Long receipt? Add up to 3 photos — they are read as one. You can always fix any field before saving.

AI insights say Apple Intelligence is unavailable

AI features require a device that supports Apple Intelligence, with it enabled in Settings → Apple Intelligence & Siri. Receipt scanning still works on all devices via basic recognition.

How do I restore my Premium purchase?

Open Settings inside SnapCost → SnapCost Premium → Restore Purchases. Make sure you are signed in with the same Apple Account used for the purchase.

How do I cancel my subscription?

Subscriptions are managed by Apple: iPhone Settings → your name → Subscriptions → SnapCost, or in SnapCost: Settings → SnapCost Premium → Manage Subscription.

Is my data private?

Yes. Everything stays on your device and your personal iCloud — no accounts, no tracking, no ads. Details in the Privacy Policy.

How do I export my data?

Settings → Export CSV. Free for everyone, forever.